Unlock the full potential of your digital product

We help businesses achieve clarity and improved results through a comprehensive analysis of their digital product.

Audit Approach

1. We review the current digital performance of the website / web or mobile app / shop from both visual and functional perspectives, study the ecosystem, competition and best in class examples.

2. We provide businesses with an objective assessment of the current state of their digital product, underlining major issues to be solved and identifying areas for improvement.

3. Our team of UI, UX, product and technical experts provide personalized, actionable recommendations for improving your digital product, aligned with your specific business objectives.

Audit Process

1. Discovery: We work together to understand the business's ecosystem, product or services portfolio, digital goals and objectives. This may involve conducting research, analyzing competitors, and defining user personas and their journey maps.

2. Deep dive: The team conducts a thorough review of the business's digital product, from both a visual and functional perspective:

• The UX audit focuses on how well the website / app / shop meets the needs of its users and how easy it is for them to interact with it and achieve their goals. This includes evaluating factors such as the overall flow, navigation, the organization of information, and the use of language and messaging.

• The UI audit focuses on the visual design of the website / app / shop and how well it supports the user experience, readability and legibility, and communicates the desired brand image. It evaluates consistency in layout, typography, color scheme, use of images and videos and other visual elements.

• The technical audit evaluates the underlying technology and infrastructure that powers the digital product, with the goal of identifying any issues or areas for improvement that may be impacting its performance, security, or scalability.

3. Delivery: The audit team prepares a report with key insights and actionable recommendations based on their findings. The report provides detailed information (description, screenshots, priority) on the issues or areas for improvement that were identified during the audit, along with proposed solutions. An Executive Summary of this report is then reviewed and discussed with the stakeholders to determine next steps.

4. Optional: Implementation: The digital audit is the first step in our business relationship. We can continue working together and implement the recommendations in the report, which may involve redesigning user flows, updating content and design, or implementing new features and functionality.

Audit Services delivered for:

We have a proven track record of delivering successful audits and working with businesses to implement our recommendations.

Logos: Raiffeisen Bank - RBI, RBRO, eMag (Tazz), Alfa Bank - InSync, Grafana, Bitdefender, Upartments (Youniq), Trinity College Dublin (Neureka)

FAQs

Why is a digital audit important?

A digital audit is important because it provides businesses with an objective assessment of their digital product and helps identify potential issues and areas for improvement. By conducting a digital audit, businesses can ensure that their digital product is user-friendly, engaging, and aligned with their business objectives, which can ultimately lead to increased revenue and growth.

The benefits of conducting a digital audit include: improving the overall digital performance of the company or organization, identifying and addressing potential risks, and making informed decisions about future investments in digital assets and online presence.

Who conducts digital audits?

Digital audits are typically conducted by teams of experts in fields such as user experience (UX), user interface (UI), product management and technical development. These experts bring a range of skills and perspectives to the audit process, and are able to provide personalized, actionable recommendations based on their findings.

How long does a digital audit take?

The duration of a digital audit can vary depending on the complexity of the product and the scope of the audit. On average, a digital audit may take 4 weeks to complete, but this can be shortened or extended depending on the needs of the business.

What is the cost of a digital audit?

The cost of a digital audit can also vary depending on the scope of the audit and the level of expertise required. After a briefing call, we provide estimates and charge on a hourly rate.

Can a digital audit be conducted remotely?

Yes, digital audits can typically be conducted remotely, without the need for on-site visits. This can be done through a variety of methods, such as screen sharing, remote user testing, and online collaboration tools.

Can a digital audit be conducted on any type of digital product?

Yes, digital audits can be conducted on a wide range of digital products, including websites, mobile apps, online shops, and more. The audit process can be customized to the specific needs of each product and the goals of the business.